Privacy Policy

This Privacy Policy explains how Potsandfeelings (“we,” “us,” “our”) collects, uses, and shares your information when you use our website, Telegram bot, and beta testing programs (the “Services”). By using the Services, you agree to this Policy.

1) Who we are

Potsandfeelings is an early-stage product that offers mood-based meal ideas and meal-photo identification with nutrition insights and suggested “tweaks” (e.g., Calm/Focus/Comfort), as well as other lifestyle tools. We are not a medical service and do not provide medical advice.

2) What we collect

We collect only what we need to operate, improve, and support the Services.

Account & identifiers

  • Name or nickname, email, phone/WhatsApp/Line (if provided), Telegram handle/ID

  • City & country (as provided by you; we do not collect precise GPS)

  • Optional diet flags (e.g., vegan/vegetarian; allergy notes)

Usage & content

  • Actions/events (e.g., mood→meal runs; image uploads; ratings; tweak selections)

  • Images you upload (meal photos) and text prompts you submit

  • Saved items, favorites, and feedback notes

Surveys & research

  • Baseline/mid/exit survey responses (incl. NPS and qualitative comments)

  • Optional interview recordings/transcripts if you opt in

Device & technical

  • Log data (timestamps, IP-derived country/region, user agent), error reports, performance metrics

  • Cookies or similar tech on our website (session, preferences, analytics)

Payments for paid testers (if applicable)

  • Details needed to fulfill stipends (e.g., PayPal/Stripe email or wallet ID). We do not store full payment card numbers.

3) How we use your information

  • Provide and operate the Services (core features, Telegram flows, web experience)

  • Improve quality (measure relevance/accuracy/latency; fix bugs; refine suggestions)

  • Research & analytics (aggregate stats, cohort comparisons, retention, funnels)

  • Communications (beta updates, reminders, new features; you can opt out anytime)

  • Safety & compliance (detect abuse, secure the service, fulfill legal obligations)

  • Showcase/marketing with consent: If you agree, we may use anonymized quotes and anonymized screenshots or meal images to illustrate features, demos, or progress updates.

4) Legal bases (GDPR/PDPA-style)

  • Performance of a contract (to deliver the Services you requested)
  • Legitimate interests (product improvement, security, analytics)
  • Consent (marketing communications; use of anonymized quotes/images; interviews)
    You can withdraw consent at any time (see “Your rights”).

5) Sharing & third parties

We share data only with service providers who help us run the Services, under data-processing terms. Typical providers include:

  • Hosting/CDN (e.g., Vercel/Cloudflare/AWS or similar)

  • Analytics (e.g., PostHog/Mixpanel/Amplitude)

  • Surveys & forms (e.g., Google Forms/Typeform)

  • Email/notifications (e.g., MailerLite/SendGrid; Telegram Bot API)

  • Payment processors (e.g., PayPal/Stripe)
    We do not sell your personal data.

6) Data retention

We keep data only as long as needed for the purposes above or as required by law:

  • Beta event logs: ~12 months

  • Uploaded meal images: up to 24 months (or sooner if you delete or withdraw reuse consent)

  • Crash/server logs: ~90 days

  • Survey responses & interview notes: up to 24 months
    We may retain minimal records to honor suppression (e.g., do-not-contact) or compliance needs.

7) Your choices & rights

Subject to applicable law, you may:

  • Access, correct, delete, or export your data

  • Object to or restrict certain processing

  • Withdraw consent (e.g., marketing or reuse of anonymized quotes/images)

How to exercise:

  • Email: potsandfeelings@gmail.com

  • Telegram commands: /help (options), /stop (stop messages), /delete (request account/content deletion tied to your Telegram ID).
    We’ll verify your identity and respond within a reasonable time.

8) International transfers

We may process and store data in countries other than yours. Where required, we use safeguards (e.g., standard contractual clauses, DPAs) to protect your information.

9) Children

The Services are intended for individuals 16+ (or the age required in your jurisdiction). If we learn we’ve collected data from a minor without proper consent, we’ll delete it.

10) Security

We use reasonable technical and organizational measures (HTTPS, access controls, least-privilege, monitoring). No system is 100% secure—report issues to potsandfeelings@gmail.com

11) Not medical advice

Potsandfeelings provides general wellbeing and creativity support. It is not a substitute for professional medical advice, diagnosis, or treatment.

12) Changes to this Policy

We may update this Policy to reflect product, legal, or operational changes. We’ll post the new “Last updated” date. If we make material changes (e.g., expand purposes, collect new categories, or add new sharing partners), we will notify you (e.g., Telegram, email, or in-app) and, where required, seek your consent before the changes apply to you. We will keep an archive of prior versions on request.

13) Contact us